Hivenue

We k*lled every app you pay for.

One system for ads, support, analytics, inventory and tracking. It all shares the same data, so it does what ten separate apps never could.

See it on your store in 15 minutes.

Connects to the tools you already use.

Shopify
Meta
TikTok
Google Ads
Gmail
Outlook
Slack
Stripe

Every module feeds the same data.

Every module generates data, and every other module can use it. One connected dataset, with functions that run across the whole suite. That is how Hivenue does what ten separate tools never could.

ARAndrea Rossi2h
Re: Where's my order?
Hi, my order hasn't shipped yet…
PaidShipped
Andrea Rossi
VIPreturning
LTV €540 · AOV €108
#10250€128.00
BRT 7749 · in transit
Analytics
Revenue 30d
€48,200
ROAS
3.8x
Automation
Broad IT 18–34
ROAS 1.2xPaused
Rule fired · budget saved
Segments
VIP audience
47 customers · synced to Meta
Order #10250 · €128
Slack #ads alerted
Net profit €34.9k

The modules

Gmail, Outlook and IMAP in one shared inbox. Every conversation carries the customer's live Shopify data, with AI that reads, tags and drafts replies, saved macros, automation rules, custom views, and one-click refunds and tracking.

All messages0 open
Gmail Outlook IMAP
EM
Elena Marchettinow
Where is my order? No update received.
New
Marco BianchiCan I change the size?2m
Giulia RossiI would like a refund5m
Luca NeriWhere is my invoice?11m
Sara BluIs this back in stock?14m
Every channel, one shared inbox

Stock Management

See Stock Management

See every product and component at a glance, reorder in one click with parts grouped by supplier, and track every order from request to arrival with payments and live countdowns.

Everything in stock12 products
At risk
3
Ready
1,240
Stock value
€18.4k
Aura Serum BundleOn-demand
0 ready·45 buildable·~3d
Serum concentrate×295 in stock
Empty bottle×1runs out first47 in stock
Starter KitPre-built120 ready · ~25d
#PO-2026-0047
JinFeng Packaging
In transit Arrives in 8d
Bio caps×10,0000 / 10,000
Carton boxes×200150 / 200
Deposit €326 paidBalance €326 due
Reorder to 2,000 unitsAura Cleansing GelSuggested
Ecom Duro Components2 parts
Bottle 30mlneed 2,0002,000
Dropper capneed 1,8002,000
Coverage 8 weeksSend request

Creative 360

See Creative 360

From brief to Meta in one pipeline: run every batch through your own workflow with roles, approval gates and automations like Slack alerts and auto-created tasks, review video frame by frame with comments pinned to the exact frame, then publish and track spend and ROAS on every creative. Angles, avatars, hooks and competitors live in relational tables, so you see exactly which combination wins and the next batch starts from a winner.

Brief
Workflow
Review
Publish
Winners
CreativesDashboardTablesSettingsAura Skincare
Brief
Describe the concept, hook and value proposition for this creative.
Concept
Hook
Target audience
References (links)
Auto-saved
Every batch starts from a brief

Analytics & Accounting

See Analytics

See every visitor live on a 3D globe, with traffic, funnels, attribution and abandoned checkouts. Then hand the books to the accounting side: payment fees land order by order, your Shopify bill turns into subscription and app expenses, and every other cost has its place, COGS, shipping, ads, salaries, workspace costs, per store or shared. Out comes real net profit, variable and fixed costs split apart, with gross and operating margins for every store.

ASAura SkincareLast 30 days
Revenue
€48,920
12%
Orders
1,284
8%
Visitors
62.4k
5%
Conv.
2.06%
3%
Conversion funnel
Visitors62,410
100%
Add to cart8,940
14.3%
Reached checkout3,110
34.8%
Purchases1,284
41.3%
Net profitAura Skincare
Revenue
€48,920
Spend
€31,405
Net
€17,515
35.8% margin1,284 orders
Net profit breakdown
Total Sales€48,920
COGS-€14,680
Shipping-€4,210
Ads-€8,900
Gateway fees-€1,390
Handling-€620
Custom expenses-€1,605
Net profit€17,515
Live viewactive visitors nowActive now38
VisitorsCartCheckoutPurchases
Last purchaseAura Skincare · €64.00 · IT

An autonomous AI agent that answers your shoppers on its own: it verifies identity in chat, checks the order and proposes a refund or discount you confirm, handing off to a human the moment it is unsure. It learns your store from pages, policies and product FAQs, recommends products from your live catalog, and speaks with the name, tone and sales push you choose.

It learns your store.
Pages, policies and products become the agent's knowledge.
Hivenue · AI Agent
Store corpus
Store pages & policies
Import policies and pages from Shopify so the agent answers beyond orders.
Sync pages & policiesGenerate FAQ from products

Disputes & Refunds

See Disputes

Chargebacks and refunds in one place. Disputes from Stripe, PayPal, Klarna and Shopify Payments open a case on their own, a win-probability score reads the disputes you already won, evidence is auto assembled by reason code, and an AI rebuttal goes out for your approval. Track recovered revenue, win rate and refunds at risk.

Stripe
PayPal
Klarna
Shopify Payments
DisputesSearch order, dispute id, reason
3
Needs response
2
Under review
12
Won
3
Lost
OrderStatusWin %AmountDeadlineReason
#2476Under review64%$92.0012 days13.1 · Not received
#2465Won81%$148.00Closed10.4 · Fraud (card-absent)
#2458Under review58%$61.009 days4853 · Cardholder dispute
#2440Won77%$210.00Closed13.1 · Not received
A chargeback lands. The case opens itself.

Conversion Tracking

See Conversion Tracking

Purchases, checkouts and refunds sent server-side to Meta through the Conversions API: nothing lost to the browser, more signal for Meta to optimize on, and higher ROAS from the same spend. Your own first-party pixel in one paste, no theme code, with an attribution table that shows which campaign, ad set and single ad actually drive sales.

AttributionCampaignsAdsetsAdsAura Skincare · same 30 days
Aura | Prospecting BroadSessions4,812Purchases96Conv. value€7,430CVR2.0%
Browser pixel alone
ROAS
2.1
Conv. value
€10.4k
Purchase · €89.90
Purchase · €54.00not tracked
Begin checkoutnot tracked
Purchase · €39.90
First-party pixel + Conversions API
ROAS
3.41.3
Conv. value
€16,840
browser pixel+ server-side
Purchase · €89.90sent to Meta
Purchase · €54.00sent to Meta
Begin checkoutsent to Meta
Refund · €39.90sent to Meta
More signal to Meta, better optimization
More reliable than the browser pixel alone
sent server-side · every 5 min

Recordings & Heatmaps

See Recordings

Every session on your store recorded and replayed: watch visitors click, scroll and get stuck, with rage clicks, dead clicks and JS errors flagged on the timeline, then read the same pages as click, scroll, attention and conversion heatmaps, rebuilt every five minutes.

Data · Recordings
RecordingClicksScrollAttentionConversion
Recordings128 sessionsLast 7 daysAll devices
Desktop · ChromeGermany4:0212 clicks
iPhone · SafariItaly2:183 rage
Android · ChromeFrance1:05dead click
Desktop · SafariSpain0:48quick-back
Desktop · EdgeNetherlands3:11js error
rage · dead · quick-back · errors flagged per session
0:00 / 2:18speed1x2x4x8x Skip inactivity ON
rage · dead · errors · scroll flagged on the timelinerrweb replay
SessionRecorded
DeviceiPhone · Safari
CountryItaly
Duration2:18
Pages3
Interactions
Clicks21
Rage clicks0
Dead clicks1
JS errors0
Privacy
Masking · Strict (EU)
Consent granted
Every session, recorded

Everything for your store, in one place.

Ads, support, orders, customers, creative, stock. Today each one lives in a different tool, and none of them know it's the same customer. That copy-paste between tabs is the tax you pay to do the actual work.

Hivenue is one system instead of ten apps. Every module works on the same data, so they do what separate tools never could. It runs like an operating system for your store, and it keeps getting better every week.

See what runs inside

What merchants say.

From the teams already running their store on Hivenue.

We replaced five separate tools with Hivenue and cut our monthly software bill in half.

GF
Giulia Fontana
Founder · Bloom Skincare

Support finally sees the order without me pasting anything. Our reply times dropped in a week.

MB
Marco Bianchi
Customer Lead · Urban Threads

Ads, analytics and customers on the same data changed how we make every decision.

ER
Elena Ricci
Head of Growth · Nordic Home

We asked for a feature on Monday and it shipped that week. I had never seen that before.

TW
Tom Weber
Owner · GearUp

Onboarding took an afternoon. Everything was already connected to our Shopify store.

SL
Sara Lombardi
Ops Manager · Casa Verde

One login for the whole store. My team finally stopped living in fifteen browser tabs.

DC
David Chen
Founder · Peak Supplements

The changelog is basically our feature requests shipping one by one. It keeps getting better.

AK
Anna Kovac
Marketing · Wild Roots

Refunds and tracking from the same screen as the email. My team saves hours every week.

LG
Luca Greco
Support · Marea

I stopped exporting CSVs to reconcile numbers. It is all in one dashboard now.

PN
Priya Nair
Finance · Lumen Goods

You get a real person, not a ticket queue

Every store on Hivenue gets a dedicated contact you can actually talk to. Not a bot, not a form, not a line to wait in. Not just the big accounts, all of them. Found a bug, want something changed, need a feature that is not here yet. You tell your person.

Then it moves. Fixes land fast, new features ship constantly, and a real part of what we build comes straight from customers. What Hivenue does not do yet, it can do soon. You are not an account we support. You are a partner we build with, and that is why we are different.

Talk to a real person
Leo at Hivenue
Your product contact
Message Book a call
Usually replies in about 2h
Shipped from your feedback
Bulk edit in StockShipped · 5 days
Faster CSV exportFixed · same day
Meta audience syncShipped · this week
LLeonow
Can we bulk-edit stock?
On it, shipping this week
Direct line to a human
Your idea, shipped

One suite. One bill.

Every plan unlocks every module. You only pay for scale.

Starter
For new stores finding their feet.
39/ mo
Billed yearly
All modules included
Start free trial
  • 1 store
  • Up to 500 orders / mo
  • Shared inbox
  • Email support
Most popular
Growth
For stores scaling past the basics.
119/ mo
Billed yearly
All modules included
Start free trial
  • Up to 3 stores
  • Up to 5,000 orders / mo
  • AI agent and creative AI
  • Automation rules
  • Priority support
Scale
For high-volume operations.
279/ mo
Billed yearly
All modules included
Start free trial
  • Everything in Growth
  • Up to 10 stores
  • Up to 25,000 orders / mo
  • Dedicated product contact
  • Advanced analytics
  • Single sign-on
Enterprise
For the big and the complex.
Custom
Billed to fit your scale
All modules included
Talk to us
  • Unlimited stores and orders
  • Custom onboarding
  • SLA and priority roadmap
  • Security review

All plans include every integration and the full analytics suite. Prices exclude VAT.

See it on your store.

Book a 15-minute demo. We will run the whole suite on your data, with our team.

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